Privacy Policy

Privacy Policy

Shandong Hoteam Software Co., Ltd (abbr: HoteamSoft) is committed to respecting and protecting your privacy. This statement informs you about the data protection practices on HoteamSoft websites, including what type of data is gathered on these websites, how the data is used and with whom the data is shared.

In general, you can visit and browse through the HoteamSoft websites without revealing any personal data. HoteamSoft does, however, collect the information provided by your Internet provider, in particular your IP address. This information is analyzed in anonymous form for statistical purposes.

HoteamSoft by default also automatically collects anonymous information from your visits to its websites to provide you with improved service. For example, HoteamSoft saves information on the domains from which you visit the websites of HoteamSoft, your IP address and your activities on the websites of HoteamSoft. HoteamSoft analyzes this information, however in a manner that ensures, and does not affect, the anonymity of the information. This anonymous information is used and analyzed only at an aggregate level to help HoteamSoft understand trends and patterns and improve its website. None of this information is analyzed at a personalized level.

HoteamSoft may collect the anonymous information through the use of various technologies, including, in particular, cookies. A cookie is an element of data that a website can send to your browser, and which may then be stored on your computer system. You can set your browser to inform you when a cookie is received, thus enabling you to decide whether to accept it or not. More information you can find on  allaboutcookies.org.

Furthermore, HoteamSoft uses its websites to collect only such personal data that you have explicitly and voluntarily made available. In some cases, for example, HoteamSoft may require certain information from you, such as your name and (e-mail) address, in order to contact you, react to an order, provide you with a subscription, or as described in the respective sections of the website where your personal data is collected. This includes, but is not limited to, answering your questions about products or services, or processing event registrations or orders. All service provider companies are committed to applicable data protection regulations by HoteamSoft.

Once you have disclosed your personal data, HoteamSoft (and, where applicable, its service provider companies) shall process this data exclusively for the purposes of pursuing the business relationship with you or for other purposes that are either stated on the HoteamSoft website or have been agreed otherwise. The use of the data for purposes other than those set out above is prohibited, or permitted only with your consent. HoteamSoft do not sell your personal data, which you have forwarded to us.

Your personal data shall be treated strictly in accordance with the applicable data protection provisions in the country in which the body responsible for data processing (controller) is based. Furthermore, HoteamSoft has implemented appropriate technical and organizational measures, such as using encryption for transmission, in order to keep your data secure, current and complete and to protect it from unauthorized access by third parties.

Once you are registered at HoteamSoft, you may check, correct, cancel or oppose to the use of your personal data that has been collected via the HoteamSoft websites and processed at HoteamSoft. To do so, please do not hesitate to send an email to service@hoteamsoft.com.

HoteamSoft Privacy Policy Details

en.hoteamsoft.com website is committed to protecting your online privacy and personal information.

This document describes the types of data we collect and how it is stored and used as well as your points of contact for any questions, inquiries, or comments. We also explain how you can influence the collection and use of your personal information.

If you pass personal data on to us, you can be sure that this information is used solely to maintain your business relationship with HoteamSoft or in one of the ways set out in this statement.

What data is collected

en.hoteamsoft.com collects data and/or used cookies in several ways:

1.We use Google Analytics and Google Adwords beacons or cookies to track website functionality and usage in generally anonymous ways. Some of this data is associated with cookies, user identifiers, or advertising identifiers. Google Analytics User and Event data is only retained for 14 months. This data is not used to identify, sell, or market to individuals.

2.Similarly, some log files are recorded containing general information including IP address, operating system, browser, date & time, sites visited. This data is also only used for technical operation of the website.

3.We use forms often including information such as email address, phone, or physical address information. This information is used in cases where you would like to request a quotation or place an order to verify the appropriate shipping, tax, and product selections. We may request some personal data at other locations on the site where we believe the best way to respond to your question or need is through further communication.

4.Some areas of this website include embedded 3rd party web content such as YouTube videos. Some of these tools, including YouTube, may capture additional data that is not stored or controlled by us. For instance, YouTube may use videos you have chosen to watch to inform future video options.

5.The support site collects data and/or used cookies in several ways:

 provides support FAQs and topics. All this data on this site is available without submitting any personal information however users can access personal data connected to their previous orders or support requests by logging in. Logging in requires a verified email address to make certain the data you access is yours. Emails in this support site are only accessible for the purpose of responding to and organizing specific support requests that are specifically created by the user.

Links to this privacy policy appear in the footer on site pages and on other pages where appropriate to make certain users can make informed decisions regarding their data.

For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

Appendix: Details on cookies:


Cookies are small text files stored on your device when you access most websites on the internet.

en.hoteamsoft.com  uses cookies in order to make the website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how en.hoteamsoft.com  is used so that we can make sure it is as up to date, relevant and error free as we can.

Using en.hoteamsoft.com  means you agree to our use of cookies. You can choose to restrict or block cookies set on en.hoteamsoft.com through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit allaboutcookies.org . Please note that certain cookies may be set as soon as you visit this website, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies set on en.hoteamsoft.com may impact the functionality or performance of the en.hoteamsoft.com website, or prevent you from using certain services provided through en.hoteamsoft.com. It will also affect our ability to update en.hoteamsoft.com to cater for user preferences and improve performance.