Customer Oriented, Faith Based!
Totally reassure customers with advanced products, professional technical team and strong service capabilities
Customer Service
Pre-sales service
01
customer consultation, technical Q&A, program design and communication, product selection, etc.
In-sales services
02
demand research, program design, system development, user training, test & launch, system operation and maintenance.
After-sales service
03
technical consultation, problem handling, customer training, and technical exchange.
Guarantee the successful implementation of the project with advanced management ideas and perfect system
A management process from the practical experience of large-scale projects as a guarantee
Ideas & concepts
The ideas of "Create value for customers" and the concepts of "Quality first" are followed all time.
System guarantee
The project manager system is implemented for the decision-making, management, coordination, supervision and control during the lifecycle of the project.
Advanced theory
The enterprise informatization project is implemented with a standardized FPDM process-driven method.
Quality control
The strict quality control and zero-defect management are carried out for achieving good product application and implementation results.
Talent team
With professional technical certification, they provide customers with professional and efficient informatization construction programs to maximize customer satisfaction.
Innovation service
We provide customers with products and services that they want to promote the win-win situation and development of the company and customers.
Customer satisfaction
Adhering to "Begin from customers' needs and finish with customers' satisfaction", we conduct the annual customer visits and telephone surveys for listening to the real feedback from customers.
Dispel customers' misgivings with perfect after-sales service
We provide daily consulting, function operation and maintenance, system fault correction, corrective maintenance, preventive maintenance, performance improvement maintenance, server operation and maintenance, and emergency assistance for customers. Once your request is received, experts of the customer service center will solve or answer your questions via telephone, internet, etc. within the specified time. For problems that cannot be solved through telephone, we will appoint the professional engineers to solve them on site.
24-hour hotline
400-005-2123 available at any time
Online service
8:30-18:00 at working days
Customer Support
We provide a variety of services.
Contact us to start industrial innovation and intelligent manufacturing
